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I installed my swing gate opener in 2016 I have had to replace the mother board 5 times and the gate arm once. They make junk , bad coustomer service, don’t buy, spend the money and buy a good unit. Countless hours working on this junk. You can not find anyone to work...
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Company wrote 0 private or public responses to the review from Nov 27.
2.6
I didn't like
  • To many problems with the mother board
#1408990
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Aleko Products - Hasn't shipped for a week

I ordered something. A label was created. They havent shipped the product fir over a week now. I asked why. They simply copy and pasted the exact same info that i got my info from usps. No resolution yet they claim 2 day shipping.
Company wrote 0 private or public responses to the review from Nov 22.
1.0
Details
Customer service
#1405961
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I sent an email on what I needed and what problem was. I explained it in the email and even gave them my gate model number. They responded back with the product I should buy. So I did. Wrong part. I called and told them it was the wrong part. They said they would...
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Company wrote 0 public responses to the review from Oct 30.
2.2
#1391431
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I do not recommend this company,i should have listen to other people's review's!(-Aleko products!) I made an order on their website for sauna. The entire process with them took 3 weeks and from the beginning till the end i had to deal with so unprofessional and rude...
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Company wrote 0 private or public responses to the review from Oct 16.
1.0
#1383439
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My gate opener died two months before the warranty expired. After 5 attempts and extremely long wait times on hold, I finally got in touch with customer support. They ensured me it would be covered under warranty but we would have to trouble shoot the problem. Because...
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Company wrote 0 public responses to the review from Sep 19.
#1359989
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Return cost more than the products!! When ALEKO shipped the kennels to me they understated the weight of the kennels so they could ship them cheaper. But when I received the kennels they were cheap construction and the boxes were damaged. I told Fedex but it was not...
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Company wrote 0 public responses to the review from Sep 17.
1.0
#1357992
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Aleko Products - Satisfied customer

Product and customer service satisfactory. I had a problem with some driveway gate posts. The situation was corrected. Items were ultimately delivered as promised. I have no complaints with this company. There was a misunderstanding on shipping costs, but the company made it right. So I have no problems with Aleko and would do business with them again. {{Redacted}}
Company wrote 0 private or public responses to the review from Aug 29.
4.2
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#1341586
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I ordered and paid for driveway gate posts advertised with *free delivery*. Free delivery is advertised on the site in general and was advertised prominently on the particular item. I place the order, they took the money, and I was told the order was on its way. I...
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Company wrote 0 public responses to the review from Aug 13.
Anonymous
Anonymous

This issue has been resolved. I have no problems with Aleko.

1.0
#1328562
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Aleko Products - Customer service ???

Do not deal with ALEKO Products you will be sorry if you try to contact customer service you will get hung up on lied to by them saying have someone call back in a few minutes and my favorite one the tech will call you right after lunch over 5 hours ago that's when I understood why I wasn't getting a call back they must work 2 hours and have a 6 hour lunch
Company wrote 0 public responses to the review from Jun 01.
1.0
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Billing Practices
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Diversity of Products or Services
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Product or Service Quality
Reliability
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Value for money
Website
#1269708
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Contact Aleko Products

Mailing Address:
ALEKOPRODUCTS.COM
8307 S 192nd St
Kent, Washington 98032
United States
Phone:
(253) 872-3656
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I am not sure why the people before me had such a hard time with Aleko, I have been a customer of Aleko's for about 4 years now and I must say there CS team is AMAZING and the products are great. I love seeing the new products they have and the sales are wonderful, I...
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Company wrote 0 public responses to the review from May 24.
5.0
#1263741
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